Privacy and Refund Policies
It is the policy of Celebrate Virginia Live and the site located at
Personal Information. Celebrate Virginia Live reserves the right to collect anonymous usage information from our unique visitors. This information is not tied to a person's name, address, or any other information submitted to Celebrate Virginia Live through The Site. Anonymous and aggregate information may be collected, but not linked to personal identity. Such information could include, but is not limited to, IP address, browser information, time spent, and pages visited.
Personal information will not be sold or provided to any third parties. Anonymous information may be collected and used for improvements to The Site, usage statistics, and future development.
Copyright Information. All text, images, graphics, copy, and advertisements are copyright Celebrate Virginia Live Company, unless otherwise noted. Explicit written permission is required for use of any images or text from this site. Linking images or pages to this site is only allowed with e-mail or written approval. For more information or to request usage, please contact the webmaster.
Policies. Celebrate Virginia Live reserves the right to update, change, cancel or modify any and all of the above polices at any time, with or without prior notice.
Refund Policy. Please read the following terms and conditions carefully. All ticketed events are to be held regardless of weather conditions. Sometimes weather or other outside considerations make the performance impossible to complete. Celebrate Virginia Live will issue refunds ONLY if an event is cancelled in its entirety without being rescheduled. No refunds will be provided for rescheduled shows. If an event is cancelled and not rescheduled, refunds will automatically be applied to the credit card used by the customer at the time of purchase. In such instances, refunds will generally appear on your next account statement depending upon your billing cycle. Refunds for cancelled performances include the ticket price and may or may not include the per-ticket convenience charge(s), but do not include the per order handling charge if any fees are collected for a chosen delivery option.
Opening acts or guests may sometimes tour with headlining performers. These opening acts are subject to change or cancellation at any time without notice. No refund will be given if an opening act is changed or cancelled.
In the event of a cancellation or rescheduling of the applicable event, management shall not be required to issue a refund provided that you are given the right, within twelve months of the date of the original event to attend a rescheduled performance of the same event or to exchange this ticket for a ticket comparable in price and location to another similar event as designated by management except as otherwise provided by law.
Management reserves the right, without refund of any portion of ticket purchase price, to refuse admission or to eject any person whose conduct is deemed by management to be in non-compliance with the rules of the venue.